Platform Rules Fair Use Policy Philippines Players

q36 Terms and Conditions

These Terms and Conditions govern your use of the q36 platform. By registering an account or accessing any part of the site, you agree to the rules set out below. Please read this page carefully before you start playing — it covers eligibility, account responsibilities, platform rules, and how disputes are handled. If you have questions after reading, the FAQ page is a good next step.

Last updated: 2025. These terms apply to all players accessing q36 from the Philippines.

Platform Rules and Player Obligations

1. Eligibility and Account Registration

You must be at least 21 years of age to register and use the q36 platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate and up to date. Each player is permitted to hold only one account — duplicate accounts are not allowed and may result in suspension. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the contact details provided on this site. q36 reserves the right to request identity verification documents at any time to confirm eligibility. Accounts found to belong to ineligible players will be closed and any pending balances handled in accordance with applicable regulations.

2. Platform Use and Acceptable Conduct

The q36 platform is provided for personal entertainment purposes only. You agree to use the platform in good faith and in compliance with all applicable Philippine laws and regulations. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated tools or bots, or engage in collusion with other players is strictly prohibited and will result in immediate account termination. You must not use the platform for any unlawful purpose, including but not limited to money laundering or fraud. q36 monitors platform activity and reserves the right to suspend or close accounts where suspicious behaviour is detected. All games on the platform are governed by their individual rules, which are displayed within each game interface. By participating in any game, you accept those specific rules in addition to these general Terms and Conditions.

3. Deposits, Withdrawals, and Balances

All transactions on q36 are processed in Philippine pesos (₱). You are responsible for ensuring that any funds deposited into your account come from a legitimate source in your own name. q36 does not accept third-party payments. Withdrawal requests are subject to identity verificationand may take up to the number of business days stated in the platform's payment information section. Minimum and maximum transaction limits apply and are displayed at the point of deposit or withdrawal. q36 is not responsible for delays caused by third-party payment processors or banking institutions. Any balance remaining in a dormant account may be subject to an inactivity fee after a period of twelve consecutive months without login, as permitted under the platform's dormancy policy. If you believe a transaction has been processed incorrectly, you must raise the issue within 30 days of the transaction date by contacting support using the details provided on this site.

4. Responsible Gaming

q36 is committed to promoting responsible gaming among all players in the Philippines. We encourage you to set personal limits on your deposits, session time, and wagering activity to keep your gaming experience enjoyable and within your means. If you feel that your gaming habits are becoming difficult to manage, we strongly encourage you to visit our Responsible Gaming page for guidance and support resources. Players may request a self-exclusion or cooling-off period at any time by contacting the platform through the support details provided on this site. q36 reserves the right to enforce responsible gaming measures on any account where patterns of harmful play are identified, including temporary or permanent account restrictions. Gaming should always be treated as a form of entertainment, not as a source of income or a way to recover financial losses. If you are under 21 years of age, you are not permitted to use this platform under any circumstances.

5. Intellectual Property and Platform Content

All content on the q36 platform — including but not limited to text, graphics, logos, game interfaces, software, and page layouts — is the property of q36 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the platform for personal entertainment purposes only. You may not copy, reproduce, distribute, modify, or create derivative works from any part of the platform without prior written permission from q36. Unauthorised use of platform content may result in account termination and legal action. The q36 name, logo, and associated marks are trademarks of the platform and may not be used without express written consent. Any feedback or suggestions you submit to q36 may be used by the platform without obligation or compensation to you.

6. Limitation of Liability and Disputes

q36 provides the platform on an "as available" basis and does not guarantee uninterrupted access at all times. The platform shall not be liable for any loss or damage arising from temporary unavailability, technical errors, or interruptions beyond our reasonable control, including network outages or third-party service failures. In the event of a dispute regarding a game outcome or transaction, the platform's records shall be considered the authoritative source. All disputes must be submitted in writing to the support team within 30 days of the event in question — disputes raised after this period may not be considered. q36 reserves the right to void bets or transactions where a technical error has materially affected the outcome. Our total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the 30 days preceding the claim. These Terms and Conditions are governed by the laws of the Philippines, and any unresolved disputes shall be subject to the jurisdiction of the appropriate Philippine courts.

7. Changes to These Terms

q36 reserves the right to update or amend these Terms and Conditions at any time. When material changes are made, the updated version will be published on this page with a revised effective date. It is your responsibility to review these terms periodically to stay informed of any updates. Continued use of the platform after changes have been published constitutes your acceptance of the revised terms. If you do not agree with any updated terms, you should stop using the platform and contact support to close your account. We recommend bookmarking this page so you can check back easily whenever you need to review the current terms. For any questions about these terms, the FAQ page covers the most common queries in plain Philippine English.

Key Points at a Glance

A quick reference summary of the most important rules on the q36 platform.

Age Requirement

You must be 21 or older to register and play on q36, in line with Philippine gaming regulations.

One Account Per Player

Each player may hold only one account. Duplicate accounts are not permitted and may be closed.

Peso Transactions Only

All deposits and withdrawals are processed in Philippine pesos (₱) from accounts in your own name.

Fair Play Required

Bots, exploits, and collusion are strictly prohibited. Violations result in immediate account termination.

Responsible Gaming Tools

Self-exclusion and deposit limits are available. Visit the Responsible Gaming page for details.

Dispute Window

All disputes must be raised within 30 days of the relevant transaction or game event.

Ready to Get Started?

Registration is free and takes just a few minutes from your mobile browser. If you have questions about these terms or anything else on the platform, the FAQ has you covered.